How to Fix OnePlus Green Line Issue

Concerned about the green line issue of OnePlus phones, repeatedly searching how to fix OnePlus green line issue? There is a good news from the Chinese brand OnePlus to free your mind. This is going to be the main topic of our discussion today. So don’t worry about it, read the entire article with patience. Let’s get rid of this problem forever.

We all depend on smartphones for work and entertainment. While buying this smartphone, we choose the brand and model of our choice by looking at the features. Thus many OnePlus lovers are facing the green line issue after purchasing the smartphone and using it for a few days.

Here we will know what this green line issue actually is, why this problem occurs and how to solve this problem.

What is green line issue on OnePlus phones?

We can see a line of green color vertically from the top to the bottom of the OnePlus phone display. Sometimes there may be one line or more than one line which spoil the view of the display and annoy us. This is what we call green line issue of OnePlus phone.

Why green line issue occurs in OnePlus phones?

This problem is seen in OLED and AMOLED display of OnePlus phone due to manufacturing issue. It is a fault of the phone’s hardware. It mainly occurs after installing new updated software. Also, in some cases, if the display connection is loose, if the connection is damaged, or if water enters the display, or if the phone falls from a height and hits the display, this green line can be seen.

How to solve green line issue on OnePlus phones?

There are a few ways to solve this Green Line issue. These are presented below one by one from which we can choose any solution as per convenience.

1. Screen Replacement at Authorized Service Center

The OnePlus brand has officially apologized for the problem faced by customers. Life time screen replacement warranty has been declared by them for their customers. For this, OnePlus users have to go to the nearest service center. Screen replacement will be done as soon as possible from the service center. Users will get this benefit even after the warranty period has passed. Because the company has admitted that it is happening for manufacturing issues, especially for hardware issues.

But there are some conditions, if all the conditions are applicable then the service center will do the screen replacement free of cost otherwise the service center will deny it.

• The original packaging box must be shown at the service center.
• The original bill paper should be shown at the service center.
• Original charger and charging cable must be shown at the service center.
• The service center will check if there are any broken spots on the display (in some cases the screen guard is broken, in this case it should be removed before visiting the service center. Otherwise, the service center will not replace the screen for free).
• The service center will check if the back of the phone is broken or cracked (if it is broken or cracked then the service center avoid to replace the screen for free).
• The service center will check whether the phone has been serviced at the local unauthorized service center before (only if the phone has been serviced at an authorized service center then the service center will replace the screen for free of cost, and if it has been serviced from any unauthorized service center then the service center will not replace the screen for free).

If these conditions are not applicable, the service center will not provide free screen replacement service. In that case, if the users want to replace their screen at the authorized service center, then they have to pay for it.

2. Exchange

OnePlus is providing another benefit to their customers. Customers who are suffering from green line issue can go to Oneplus store and exchange their old phone and get refurbished one. Customers can get huge discount while buying it. In this case the service center will provide a bill and full service history of the phone. Along with this, customers will also get a lifetime screen replacement warranty.

3. Upgrade to New Model

As per OnePlus announcement, users can upgrade the phones having green line issue and get new phones. In that case a voucher will be provided at the time of resale of the old phone. Apply the voucher while buying the new phone and get huge discounts.

In this case, OnePlus has set some conditions.

• Original box of old phone will be taken.
• Original authorized bill will be taken.
• Charging adapter and charging cable will be verified whether original.
• Old phone will be checked if there is any physical damage. If there is, then this benefit may not be available or extra money will have to be paid.

Conclusion

By any of the above solutions you will get rid of green line issue on OnePlus phone forever. OnePlus is a very old brand. So don’t worry, efforts are being made by the brand to get customers out of this problem as soon as possible. Considering the reputation of the brand, the brand is offering various benefits to their customers and may continue to do so.

For Technology related any soluition visit Techno Minda and if you have any question, you can ask in comment section given below. Share this helpful article with your relatives & friends who are also facing this problem.